Case Administration

Program delivery often features tracking and managing interactions and events over periods of time as part of delivering the result or service demanded.

This capability allows for the case administration lifecycle to be completely configurable to user case scenarios. Case processes can be standardised or individualised depending on the service, all within the same system.

Enquire’s workflow capability can be configured to manage stage changes. This provides all the actions a user and reviewer may require to progress a case, as well as the “step history” that provides the data itneractions at every step within the workflow.

  • Configure case administration processes
  • Align engagement access and roles for contacts
  • Connect processes and stages to workflows, reporting and other options

Customer’s expect seamless, informed and responsive interactions. With Enquire program managers can configure the tools and capability they need to successful manage their cases, respond to changing needs and deliver improved customer service.

Key Features

Enquire makes managing grant, contract and impact reporting easy with a wide range of ready to use no-code features that streamline administration, improve program visibility and automate reporting management.

Impact Reporting

November 24, 2022

What COP27’s Focus on Climate Finance Means for...

COP27 placed a spotlight on climate finance, loss and damage, and institutional investment in climate action. Here's what that means for NGOs and other organisations operating in the international development...

Product Updates

October 17, 2022

Here’s how Enquire’s Next Gen workflows are improving...

Enquire's Next Gen workflows make it so much easier to collaborate and engage with your stakeholders throughout your project reporting.

Latest News

September 25, 2022

Best Practice Contract Lifecycle Management – 5 Key...

The demand for value for money, accountability and outcome-based reporting means organisations must have better visibility and control across the full contract lifecycle.

You are in good company

You are in good company

Ready to Get Started?

Shopping Basket