Enquire uses leading edge standards based protocols to provide authentication capabilities. Clients can choose to utilise Enquire’s in-built authentication mechanisms which provide the traditional User Name and Password model or take advantage of Enquire’s capability to integrate with a Federated identity provider through standards based authentication protocols.
Enquire provides Single Sign On through integration with cloud Identity Providers (IdP) such as Azure AD or an ‘on-premise’ directory enabled services such as Microsoft’s Active Directory Federation Services (ADFS) or any LDAP compliant directory service. Enquire can provide Single Sign On through with an existing ADFS enabled directory utilising SAML2.
In a federated model, Enquire will not store any user credentials, this will be managed, maintained and stored by the Identity Provider’s (IdP) user store (directory). In such cases this will be IdP’s such as Azure AD or an on-premise source via ADFS.
Enquire offers highly configurable permissions across all areas of the solution. Roles can be configured to allow consistent levels of access that align to business function. In addition, global roles can be configured to provide ease of access management. Active Directory security groups can also be used to determine access levels across the solution.
When Enquire is integrated with ADFS, SAML, HR systems, the integrated system will be the source of truth for account management.
Enquire makes managing funded projects and impact reporting easy with a wide range of ready to use no-code features that streamline administration, improve program visibility and automate reporting management.
Enquire connects the dots throughout your lifecycle management with purpose-built processes to keep your programs running smoothly – from application, to assessment, to acquittal. With a powerful e-form builder to collect the information you need and business process workflows to speed up processes such as project reviews, document management and client reporting, Enquire makes end-to-end project delivery a breeze.
Enquire is adaptable and configurable to changing business processes and battle-tested to get your programs off the ground fast, scaling up and down based upon your organisational requirements. Configure templated notifications, workflows and automations to streamline your programs and maximise their efficiency – reducing the time, money and effort of developing project assets.
Enquire’s cloud based no-code design and simple interface account for a range of end users – from program managers to non-profit staff and applicants. With access split between an internal management portal and external client portal, intuitive navigation is baked into every function and Enquire’s forward facing design supports all users as they complete their applications, reports and assessments.
Take complete control of the narrative around your organisation’s impact with configurable and targeted reporting indicators. Enquire was purpose-built to effectively communicate how funding is spent in government and for-purpose programs – going beyond the dollars by linking costs to tangible outcomes that our users define. We enable organisations to tell compelling stories about the good they do, helping them secure future funding to expand their impact and deliver greater community outcomes.
Understanding the relationship between funding organisations and their applicants, Enquire supports all users to get more done together. Scheduled or automated notifications, workflow comments, and emails and alerts streamline communication with beneficiaries and stakeholders for complete transparency. Roles-based permissions and auto-reconciling information increases auditability and data accuracy.
Enquire practices a collaborative and involved working relationship with our clients, resulting in 15+ years of client feedback-based and industry best practice development. We simplify all of the complex client-facing processes that create bottlenecks throughout the project lifecycle, rather than applying patchwork updates to individual processes like most overspecialised prosumer vendors.
Enquire is adaptive and ready to use with your existing systems, including Microsoft Office and other tools. With financial management and additional integrations, a natively responsive design ensures users can access all their information they need across mobile, tablet and desktop from their web browser.
Training comes customised to your organisation’s needs either in-house or web-based. You can request training as part of the Enquire program implementation or on an as-needed basis. Support is available 24/7 through the Tactiv Client Support services help desk. Software upgrades are included with standard support.