Tactiv offers a range of premium services to support specialty requirements from dedicated account management to specialty hosting demands.
Tactiv works with clients across a wide range of demanding sectors. With legal requirements, compliance issues and high security demands we offer a variety of speciality premium services to deliver the Enquire experience while ensuring you meet your needs.
With this flexibility, Tactiv can ensure clients receive the support, account management and hosting options they need.
Dedicated Senior Account Manager
A Tactiv Senior Account Manager is an Enquire specialist and single point of contact to manage the solution implementation, planning, growth and ongoing support requirements.
APIs, Data Migrations, Integrations and Technical Support
Interface or integrate with other 3rd party systems, create custom features and capabilities, configure templates, workflows and reports and undertake data migrations.
The Tactiv team can investigate, analyse, develop and support diverse special requirements with a project team including Project Managers, Business Analysts, Senior Technical Engineers, Developer and Testers.
Additional Hosted Environments
Additional environments are available for supporting APIs, web services, special disaster recovery requirements and off-site private back-ups as required.
Private Cloud/Hybrid Cloud
Enquire can be installed, managed and fully supported in a managed private or hybrid cloud configuration to cater for organisations that have specialised security and data location management requirements.
Tactiv can assist and address any speciality issues concerning your grant, contract and program management requirements. Contact us to discuss our premium service options.
The NSW Office of Emergency Management utilises Enquire to manage their competitive grants program using both the Management Portal and the Client Portal to seamlessly connect grant applications through external assessors, to contract award and acquittal processes.
Wine Australia supports a prosperous Australian grape and wine community. Enquire provides Wine Australia with a grants management system that supports online applications and assessment.
The New Zealand Ministry of Foreign Affairs and Trade uses Enquire to manage their $2.2 billion International Aid program. With a Portfolio/Project approach the Ministry can manage all their program and contracts worldwide.
The Queensland Government utilises Enquire to manage online applications, assessment workflows, contracts and payments integrating with financial systems and supporting program wide workflow management and performance reporting.