Implementation and Delivery Services
Enquire leads the way in delivering a high-performance lifecycle management software solution for contract, grant, program, procurement, relationship, and case management.
Our clients do not require any local IT assets to support the system, no servers, maintenance, or local installations, only a computer with an internet connection and a web browser. Enquire is accessible anywhere, any time.
Comprehensive Program Management Solution
Focused on comprehensive business process lifecycle management, Enquire continues to innovate and lead in offering feature rich configurable tools. First released in 2005, it has continuously developed to offer the most extensive range of features and capabilities of any lifecycle management solution for publicly funded programs.
We have assisted over 50 organisations in adopting Enquire, including government departments, health, international aid, environmental, and not-for-profit organisations throughout Australia, and around the world.
Implementation can be standard or a specialised configuration, with a focus on support for individual business areas or organisation-wide requirements. This gives our clients a lifecycle management solution that can be tailored and adapted to suit their challenges, business processes, compliance and information management needs. It also means our clients do not have to compromise on functionality and the features they desire.
Part of Tactiv’s core experience looks at business process improvement, and the implementation of a new system is often a good opportunity to increase efficiencies and streamline existing business and administrative processes.
Enquire is a Java application built on a SQL database that easily integrates with other core business applications. Built on best practice standards, Enquire offers flexibility and interoperability. Designed for use across any device, Enquire can be configured to provide your organisation with a fit for purpose solution.
Enquire is comprised of over 30 feature set modules that are fully integrated to provide organisations comprehensive lifecycle management across:
- Grant Management: administer, manage, and report on grant programs
- Contract Management: customise, generate, and track contracts
- Impact Reporting: track, measure and report on performance indicators to demonstrate outcomes to stakeholders
- Project Portfolio Management (PPM): manage projects, workflows, track, and report
- Procurement and Supplier Management: plan, source, contract and manage suppliers
- Relationship Management (CRM): manage contacts, relationships, and business process collaboration
- Case Management: streamline case administration and service delivery
Plus Enquire is designed to integrate with key business systems like SAP and Microsoft’s SharePoint.
In addition, Enquire offers numerous micro services and service integrations. This offers an even deeper ability to better align processes, reduce administration and ensure Enquire delivers benefits across various industry sectors.
- GIS and Mapping solutions
- Address lookups
- Business number lookups