Simple and fast implementation options to meet any organisation’s requirements.

Enquire is designed to provide the flexibility to get started with pre-defined options out of the box, and ability to evolve to meet future requirements.

Implementation and Delivery Services

Enquire leads the way in delivering a high-performance lifecycle management software solution for contract, grant, program, procurement, relationship, and case management.

Our clients do not require any local IT assets to support the system, no servers, maintenance, or local installations, only a computer with an internet connection and a web browser. Enquire is accessible anywhere, any time.

Comprehensive Program Management Solution

Focused on comprehensive business process lifecycle management, Enquire continues to innovate and lead in offering feature rich configurable tools. First released in 2005, it has continuously developed to offer the most extensive range of features and capabilities of any lifecycle management solution for publicly funded programs.

We have assisted over 50 organisations in adopting Enquire, including government departments, health, international aid, environmental, and not-for-profit organisations throughout Australia, and around the world.

Flexible Configuration

Implementation can be standard or a specialised configuration, with a focus on support for individual business areas or organisation-wide requirements. This gives our clients a lifecycle management solution that can be tailored and adapted to suit their challenges, business processes, compliance and information management needs. It also means our clients do not have to compromise on functionality and the features they desire.

Part of Tactiv’s core experience looks at business process improvement, and the implementation of a new system is often a good opportunity to increase efficiencies and streamline existing business and administrative processes.

Active Technology

Enquire is a Java application built on a SQL database that easily integrates with other core business applications. Built on best practice standards, Enquire offers flexibility and interoperability. Designed for use across any device, Enquire can be configured to provide your organisation with a fit for purpose solution.

Modular Integration

Enquire is comprised of over 30 feature set modules that are fully integrated to provide organisations comprehensive lifecycle management across:

  • Grant Management: administer, manage, and report on grant programs
  • Contract Management: customise, generate, and track contracts
  • Impact Reporting: track, measure and report on performance indicators to demonstrate outcomes to stakeholders
  • Project Portfolio Management (PPM): manage projects, workflows, track, and report
  • Procurement and Supplier Management: plan, source, contract and manage suppliers
  • Relationship Management (CRM): manage contacts, relationships, and business process collaboration
  • Case Management: streamline case administration and service delivery

Plus Enquire is designed to integrate with key business systems like SAP and Microsoft’s SharePoint.

In addition, Enquire offers numerous micro services and service integrations. This offers an even deeper ability to better align processes, reduce administration and ensure Enquire delivers benefits across various industry sectors.

  • GIS and Mapping solutions
  • Address lookups
  • Business number lookups

Take advantage of our experience.

Tactiv’s Implementation and Delivery team can help you get going fast and configure Enquire to meet your business requirements today. Contact us to discuss implementation options.

You are in good company

The Enquire difference

End to end lifecycle management

Enquire connects the dots throughout your lifecycle management with purpose-built processes to keep your programs running smoothly – from application, to assessment, to acquittal. With a powerful e-form builder to collect the information you need and business process workflows to speed up processes such as project reviews, document management and client reporting, Enquire makes end-to-end project delivery a breeze.

Configurable and scalable

Enquire is adaptable and configurable to changing business processes and battle-tested to get your programs off the ground fast, scaling up and down based upon your organisational requirements. Configure templated notifications, workflows and automations to streamline your programs and maximise their efficiency – reducing the time, money and effort of developing project assets.

User-centric cloud solution

Enquire’s cloud based no-code design and simple interface account for a range of end users – from program managers to non-profit staff and applicants. With access split between an internal management portal and external client portal, intuitive navigation is baked into every function and Enquire’s forward facing design supports all users as they complete their applications, reports and assessments.

Outstanding reporting capabilities

Take complete control of the narrative around your organisation’s impact with configurable and targeted reporting indicators. Enquire was purpose-built to effectively communicate how funding is spent in government and for-purpose programs – going beyond the dollars by linking costs to tangible outcomes that our users define. We enable organisations to tell compelling stories about the good they do, helping them secure future funding to expand their impact and deliver greater community outcomes.

Enhanced collaboration

Understanding the relationship between funding organisations and their applicants, Enquire supports all users to get more done together. Scheduled or automated notifications, workflow comments, and emails and alerts streamline communication with beneficiaries and stakeholders for complete transparency. Roles-based permissions and auto-reconciling information increases auditability and data accuracy.

Best practice standards

Enquire practices a collaborative and involved working relationship with our clients, resulting in 15+ years of client feedback-based and industry best practice development. We simplify all of the complex client-facing processes that create bottlenecks throughout the project lifecycle, rather than applying patchwork updates to individual processes like most overspecialised prosumer vendors.

Do more with integrations

Enquire is adaptive and ready to use with your existing systems, including Microsoft Office and other tools. With financial management and additional integrations, a natively responsive design ensures users can access all their information they need across mobile, tablet and desktop from their web browser.

Full support and training

Training comes customised to your organisation’s needs either in-house or web-based. You can request training as part of the Enquire program implementation or on an as-needed basis. Support is available 24/7 through the Tactiv Client Support services help desk. Software upgrades are included with standard support. 

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