Configuration and Consulting Service for Enquire

Takes the risk out of digital transformation from traditional platforms.

Enquire offers a highly configurable, full lifecycle solution delivered out of the box, that improves the administration, data quality, compliance and reporting capability for publicly funded programs.

Configuration and Consulting Services

Tactiv has designed Enquire to respond to complex business challenges and community demands such as greater transparency in grant management.

Constantly evolving expectations, new business challenges and the demand to rapidly respond shape Tactiv’s Enquire software solution.

As a platform Enquire eliminates the need for custom development but does not restrain organisations from addressing their business requirements.

Configurability has been built into Enquire, so that out of the box our clients can immediately address program demands, implement business processes, and improve data management, reporting and administration processes.

Enquire configurability is incorporated into the platform at every level, including Enquire’s 30+ feature modules.

Clients can configure the solution to their needs through their own administration portal or engage Tactiv consultants to assist.

Our analysts are specialised in working with client teams to workshop, assess requirements, develop, and deliver customised project implementation plans as well as supporting ongoing client relationships.

Self-configurable, no code, or help when you need it.

Tactiv works directly with clients, or with our delivery partners, to ensure each implementation is exactly the right fit with the functionality required and desired. Talk to us about your requirements.

You are in good company

The Enquire difference

End to end lifecycle management

Enquire connects the dots throughout your lifecycle management with purpose-built processes to keep your programs running smoothly – from application, to assessment, to acquittal. With a powerful e-form builder to collect the information you need and business process workflows to speed up processes such as project reviews, document management and client reporting, Enquire makes end-to-end project delivery a breeze.

Configurable and scalable

Enquire is adaptable and configurable to changing business processes and battle-tested to get your programs off the ground fast, scaling up and down based upon your organisational requirements. Configure templated notifications, workflows and automations to streamline your programs and maximise their efficiency – reducing the time, money and effort of developing project assets.

User-centric cloud solution

Enquire’s cloud based no-code design and simple interface account for a range of end users – from program managers to non-profit staff and applicants. With access split between an internal management portal and external client portal, intuitive navigation is baked into every function and Enquire’s forward facing design supports all users as they complete their applications, reports and assessments.

Outstanding reporting capabilities

Take complete control of the narrative around your organisation’s impact with configurable and targeted reporting indicators. Enquire was purpose-built to effectively communicate how funding is spent in government and for-purpose programs – going beyond the dollars by linking costs to tangible outcomes that our users define. We enable organisations to tell compelling stories about the good they do, helping them secure future funding to expand their impact and deliver greater community outcomes.

Enhanced collaboration

Understanding the relationship between funding organisations and their applicants, Enquire supports all users to get more done together. Scheduled or automated notifications, workflow comments, and emails and alerts streamline communication with beneficiaries and stakeholders for complete transparency. Roles-based permissions and auto-reconciling information increases auditability and data accuracy.

Best practice standards

Enquire practices a collaborative and involved working relationship with our clients, resulting in 15+ years of client feedback-based and industry best practice development. We simplify all of the complex client-facing processes that create bottlenecks throughout the project lifecycle, rather than applying patchwork updates to individual processes like most overspecialised prosumer vendors.

Do more with integrations

Enquire is adaptive and ready to use with your existing systems, including Microsoft Office and other tools. With financial management and additional integrations, a natively responsive design ensures users can access all their information they need across mobile, tablet and desktop from their web browser.

Full support and training

Training comes customised to your organisation’s needs either in-house or web-based. You can request training as part of the Enquire program implementation or on an as-needed basis. Support is available 24/7 through the Tactiv Client Support services help desk. Software upgrades are included with standard support.

Flexible and Configurable

Tactiv has designed Enquire to respond to complex business challenges, community demands and supporting transparency.

Takes the risk out of digital transformation from traditional platforms.

Configuration and Consulting Services

Self-configurable, no code, or help when you need it.

You are in good company