FAQs
Browse our frequently asked questions to learn more about how Tactiv works across grants, scholarships, and program management.
Frequently asked questions
Everything you need to know, in one place.
From managing grants and scholarships to measuring impact and outcomes, this FAQ is designed to help you get the most out of Tactiv. Select a topic below to explore answers tailored to your needs.
Who is Tactiv's grants management software designed for?
Tactiv's grant management software is designed for governments, foundations, not-for-profits, universities, and private organisations that manage and distribute funding. Whether you run a single program or oversee a complex portfolio, the comprehensive platform adapts to your needs.
Built around best-practice grant management and continually evolving with industry standards, it provides the flexibility and confidence to manage programs of any scale.
Can applicants and recipients access Tactiv's grant management system?
Yes. Applicants and recipients use a separate secure online portal to submit applications, sign contracts, track progress, and upload reports, all in one place. This simplifies communication, reduces back-and-forth emails, and ensures funding timelines and obligations are clear and transparent. you can read more about the applicant experience here.
Can other stakeholders, like assessors, access the system?
Yes. Assessors, reviewers, and other stakeholders can securely log in through the same online portal. The platform provides dedicated permissions for each role, making it simple to review applications, provide feedback, approve submissions, and collaborate with program managers throughout the funding lifecycle.
What tools are available for grant managers and administrators within Tactiv's grant management software?
Tactv's grant management software gives program teams a complete view of their portfolio, helping them manage applications, approvals, contracts, payments, and reporting from a single dashboard. With automated workflows, customisable forms, and real-time tracking, grant managers can reduce administrative overhead, ensure compliance, and focus more on program impact.
Can Tactiv help us measure grant outcomes and impact?
Yes. Beyond financial tracking, Tactiv's grant management platform records outcomes such as project deliverables, community benefits, partnerships, and measurable impacts. This helps funders connect investments to real-world results and demonstrate accountability to stakeholders.
What is grant management software?
For most funders, the real value isn’t just less admin. It’s having all program information in one system instead of spread across spreadsheets and inboxes. That makes it easier to see where every application and payment stands, meet governance requirements and show what your funding has actually achieved.
What does grant management software help organisations manage?
Grant management software helps organisations manage the day-to-day work of running funding programs. That includes taking applications, coordinating assessment panels, issuing funding agreements, processing payments and tracking progress reports from recipients.
With everything in one system, teams spend less time chasing documents and updating records, and more time supporting applicants and making good funding decisions. With Tactiv’s grant management software, it also means reporting on program outcomes is far simpler, because the data is already there.
How does Tactiv keep grant and applicant data secure?
Tactiv is certified to ISO/IEC 27001, the international standard for information security, and all client data, including backups, is stored in Australian data centres.
Only people with a genuine need can access data, and every action in the platform is recorded, so there’s always a clear record of who did what. Security updates and annual penetration testing are included as standard. Tactiv also helps organisations meet their privacy obligations, with the ability to schedule sensitive records, like identity documents, for removal once they’re no longer needed.
Can Tactiv manage the entire grant lifecycle?
Yes. Tactiv manages every stage of the grant lifecycle, from application to acquittal, with a strong focus on impact reporting. Outcomes are set when the program is designed, so the right data is collected at each stage and reporting on results is straightforward.
Automated workflows handle routine steps like assessment and approvals, and Tactiv connects with the systems organisations already use, so teams aren’t entering the same information twice.
Can Tactiv manage multiple grant programs in one system?
Yes, Tactiv can manage multiple grant programs in one system. Whether you’re running a single grant round or a portfolio of multi-year initiatives, Tactiv’s purpose-built platform brings every program together in one place, giving your team a clear view of your entire funding portfolio.
Reusable templates mean you never have to build a program from scratch. Launch new rounds faster, keep processes consistent across programs and free your team to focus on what matters most.
Can we configure Tactiv to match our grant management processes?
Yes. Tactiv is highly configurable, with no coding required. Its core features are built around grant management best practice, and can be shaped to fit the way your organisation works, including your processes, terminology and approval steps.
That means you can set up application forms, assessment stages and workflows to suit each program, rather than changing how your team works to fit the software. As your programs evolve, your configuration can change with them.
How long does it take to implement grant management software?
Implementation times can vary depending on the complexity of your programs and the availability of your team for the initial setup. For simple grants, you could be up and running within 4-6 weeks, for more complex grants it can take longer. Ultimately, our team works with you, on your schedule to ensure that you get the best result when it comes to implementing your first grants program on Tactiv's platform.
How much does Tactiv grant management software cost?
For grants management Tactiv offers a range of pricing packages based on what functionality you need, along with the number of users that need to access the core platform. Our starting price is $1250 per month, with discounts available for not-for-profits. We do not charge additional fees for the number of people accessing the applicant portal to apply for grants.
Can we migrate our existing grant data into Tactiv’s platform?
Yes. Tactiv offers two migration options, so you can choose the approach that best suits your team’s capacity. You can run the migration yourselves with Tactiv’s support, or have Tactiv lead it for you. You can also choose whether to bring across active data only or your full history.
Both options follow a proven six-step process using our migration tool, with a full dress rehearsal before go-live and a final check to confirm everything has transferred correctly.
Who is Tactiv's scholarship management platform suitable for?
Our scholarship management software is designed for organisations that fund, award, or administer scholarships, including universities and other higher education providers, foundations, governments, not-for-profits, and private organisations.
Built around best-practice scholarship management and continually evolving with industry standards, it provides the flexibility and confidence to manage programs of any scale, whilst also ensuring that the student experience remains positive.
Can students and recipients access the system?
Yes. Students can log in to a secure online portal to apply for scholarships, upload required documents, check application status, accept awards, and track ongoing requirements. For recipients, the portal makes it easy to manage agreements, submit progress updates, and stay on top of renewal conditions.
Can assessors, selection committees, or other stakeholders access the system?
Yes. Assessors, reviewers, and selection committees can securely log in to evaluate applications, score candidates, provide feedback, and approve awards. The platform streamlines the entire selection process while ensuring fairness and transparency.
Does the platform support eligibility checks and renewals?
Yes. You can set up custom eligibility rules to ensure only qualified students progress in the application process. The platform also supports ongoing recipient management, including renewal applications, academic performance tracking, and reminders for students about upcoming obligations.
Can the Tactiv's platform track scholarship outcomes and measure program impact?
Yes. Beyond administering applications and payments, Tactiv's scholarship management software can capture outcomes such as student progress, academic performance, graduation rates, and career pathways. This enables funders and administrators to demonstrate the long-term value of their scholarship programs and the impact on students' long-term success.
How does the platform help with compliance and auditing?
The system creates a complete digital record of applications, eligibility checks, decisions, contracts, payments, and ongoing reporting. It also includes tools to manage and document conflicts of interest during assessments and reviews, ensuring transparency and fairness. Together, these features simplify compliance with institutional or regulatory requirements and demonstrate accountability to funders.
Who is this platform suitable for?
Our platform is designed for governments, corporations, not-for-profits, universities, and private organisations that manage projects, programs, or large-scale portfolios. Whether you oversee a single initiative or a complex portfolio, the platform adapts to your needs.
Built on best-practice portfolio management principles and continually evolving with industry standards, it provides the visibility, flexibility, and confidence to deliver impact at any scale.
Can project teams and delivery partners access the system?
Yes. Project teams and external delivery partners can use a secure online portal to update progress, upload reports, manage deliverables, and track performance metrics—all in one place. This improves communication, reduces reliance on emails and spreadsheets, and ensures timelines and obligations remain clear.
Can other stakeholders, like project reviewers or steering committees, access the system?
Yes. External reviewers, steering committees, and other stakeholders can securely log in with role-specific permissions. The platform provides a tailored workspace for each role, making it simple to review project updates, provide feedback, approve key milestones, and collaborate with portfolio managers throughout the project lifecycle.
Can the platform help with resource management?
Yes. The platform enables you to allocate resources across projects, track availability, and identify capacity constraints. This ensures the right people and skills are assigned to the right projects at the right time.
How does the platform help with compliance and auditing?
The system automatically maintains a complete digital record of projects, decisions, approvals, financials, and communications, with role-based access and permissions. This audit trail ensures transparency, supports compliance requirements, and provides evidence of accountability across the entire portfolio.
Who is this platform suitable for?
Our platform is designed for research funders and administrators, whether you run a single program or oversee a complex portfolio, the platform adapts to your needs.
Built around best-practice research grant management and continually evolving with industry standards, it provides the flexibility and confidence to manage programs of any scale.
Can applicants and research teams access the system?
Yes. Researchers and their teams can use a secure online portal to submit proposals, manage project documentation, track milestones, and upload progress or final reports, all in one place. This creates a transparent and collaborative environment between researchers, research institutions and funding bodies.
Can other stakeholders, like peer reviewers or assessors, access the system?
Yes. In addition to applicants and recipients, reviewers, assessors, and advisory committees can securely access the same portal to carry out evaluations, provide feedback, or approve submissions. The platform ensures each stakeholder has the right tools for their role, supporting a fair, transparent, and efficient assessment process.
Does the platform support collaborative and multi-institution projects?
Yes. Research often involves multiple investigators and partner organisations. The platform makes it easy to manage joint applications, share documentation, track contributions, and ensure accountability across collaborators.
Can the platform track research outcomes and impact?
Yes. Beyond financial management, the platform can capture outcomes such as publications, patents, collaborations, and project impacts. This allows funders to link investment to measurable results and demonstrate the value of research funding.
How does the platform support compliance and auditing?
The platform automatically records every stage of the funding lifecycle, applications, peer review decisions, contracts, project reports, and payments. This audit trail ensures transparency, simplifies compliance with institutional or government requirements, and demonstrates accountability to funders and stakeholders.
Is my data secure in the Reporting Warehouse?
Absolutely. We employ robust security measures, including encryption of data in transit and at rest. The Reporting Warehouse undergoes rigorous testing, including independent third-party security assessments.
How quickly can I adapt to changing business needs?
With Tactiv's dynamic schema discovery, you can respond swiftly to evolving requirements. New tables and fields are automatically added, facilitating faster and more accurate data discovery.
What kind of support is available during implementation?
Our dedicated support team is with you every step of the way. From the initial demo to go-live, we provide assistance to ensure a smooth onboarding process.
What is the pricing and availability of the Reporting Warehouse?
The Reporting Warehouse is an additional product available to Tactiv users. Pricing is influenced by infrastructure requirements, size, speed, and data transfer volumes. In some cases, the base level may be included in your chosen package.
Can I export my data?
Tactiv plans
Choose your Funding management package
Pricing packages start from as little as $1,250 a month, based on an annual contract, with discounts available for charities and not-for-profits.
Included features:
- See exactly where every dollar goes, with applications, assessments, and reporting seamlessly connected in the one platform.
- Demonstrate accountability with simple impact measurement tools to share results with your stakeholders.
- Build trust and efficiency with a centralised CRM and easy-to-use reporting.
Best for:
- Small organisations wanting a clearer picture of their funds management
Included features:
- Improve stakeholder confidence with richer reporting and tailored communications.
- Access advanced impact reporting, including a custom indicator catalogue, to track outcomes and show the difference your programs make.
- Save time with single sign-on (SSO) and integrated workflows that streamline daily operations.
- Enjoy peace of mind with premium support hours included when you need them most.
Best for:
-
Growing organisations wanting to improve their funds management
Included features:
- Unlock advanced impact reporting and data analysis to demonstrate program performance at scale.
- Empower teams with custom security permissions, advanced CRM, and comprehensive program analytics to support complex funding programs.
- Robust supplier management that enables multiple payment options and workflow-driven auditability for greater control.
- Drive efficiency with advanced workflows, automations, and contract management, reducing manual effort.
- Make informed decisions faster with access to BI reporting and analytics.
Best for:
-
Larger organisations wanting to gain better insights into their program performance
Included features:
- Design a fully customised platform to match your unique funding processes.
- Maximise efficiency with enterprise-grade integrations, automations, and security.
- Enable organisation-wide collaboration with embedded dashboards, BI reporting warehouse access, and contract management.
- Access the highest level of support and flexibility to ensure your platform grows with you.
Best for:
-
For those who need a tailored solution to manage complexity and scale impact.
Up to 5 users
Starter
For small organisations wanting a clearer picture of their funds management
Included features:
- See exactly where every dollar goes, with applications, assessments, and reporting seamlessly connected in the one platform.
- Demonstrate accountability with simple impact measurement tools to share results with your stakeholders.
- Build trust and efficiency with a centralised CRM and easy-to-use reporting.
Best for:
- Small organisations wanting a clearer picture of their funds management
Up to 5 users
Up to 10 users
Starter-Plus
Growing organisations wanting to improve their funds management
Included features:
- Improve stakeholder confidence with richer reporting and tailored communications.
- Access advanced impact reporting, including a custom indicator catalogue, to track outcomes and show the difference your programs make.
- Save time with single sign-on (SSO) and integrated workflows that streamline daily operations.
- Enjoy peace of mind with premium support hours included when you need them most.
Best for:
-
Growing organisations wanting to improve their funds management
Up to 10 users
PopularUp to 20 users
Scale
Larger organisations wanting to gain better insights into their program performance
Included features:
- Unlock advanced impact reporting and data analysis to demonstrate program performance at scale.
- Empower teams with custom security permissions, advanced CRM, and comprehensive program analytics to support complex funding programs.
- Robust supplier management that enables multiple payment options and workflow-driven auditability for greater control.
- Drive efficiency with advanced workflows, automations, and contract management, reducing manual effort.
- Make informed decisions faster with access to BI reporting and analytics.
Best for:
-
Larger organisations wanting to gain better insights into their program performance
Up to 20 users
21+ users
Enterprise
For those wanting a tailored platform solution to suit their Enterprise organisation
Included features:
- Design a fully customised platform to match your unique funding processes.
- Maximise efficiency with enterprise-grade integrations, automations, and security.
- Enable organisation-wide collaboration with embedded dashboards, BI reporting warehouse access, and contract management.
- Access the highest level of support and flexibility to ensure your platform grows with you.
Best for:
-
For those who need a tailored solution to manage complexity and scale impact.