Manage interactions, support information needs and deliver services efficiently and transparently.

Talk to us about Enquire Relationship Management (CRM).

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Enquire Relationship Management

Achieving results means correctly connecting and engaging contacts with the processes to support each interaction.

Enquire Relationship Management (CRM) provides engagement tracking, interaction in business processes and integration across systems to provide comprehensive relationship management. Capture the complex multiple roles a stakeholder might have, as an individual, supplier, recipient or other.

Comprehensive Relationship Management

Relationship management does not end at the set-up of a contact record.

With a focus on the whole lifecycle of the relationship Enquire Relationship Management (CRM) provides the data, analytics and interaction management to improve business relationships, supported by understanding the contact, their role(s) and their interaction at all stages of the relationship.

Active Relationship Management

Improve contact data and contact management with flexibility to understand complex multi-role relationships.

  • Easily configure and manage contact data
  • Ensure data reflects all aspects of relationships
  • Automate and streamline interaction tracking
Enquire CRM 3

Engage Relationships to Improve Business Processes

Enquire takes relationship management directly into the heart of business process management.

Using Enquire Relationship Management (CRM) organisations can save significant time and costs by connecting business processes with relationship data to enhance program delivery.

Integrate Business Processes

Ensure a positive engagement and improve delivery by integrating relationships and roles to business processes.

  • Align contact roles to differentiate contact interactions
  • Automate workflows, approvals and regulatory engagements
  • Target interactions to support streamlined execution
Enquire CRM

Analyse, Plan and Communicate Better

Best practice relationship management improves administration, but it also must support better and more targeted analysis, engagement, and communications.

Enquire provides unparalleled data configuration and reporting to enable improved analysis on business outcomes.

Optimise Results

Support pro-active relationship management to inform planning, activity and decision-making for a positive relationship and result.

  • Analyse and forecast issues with real-time data
  • Easily report based on need and relationships
  • Assess business-wide with integration to other enterprise systems
Enquire CRM 2

Key Features

Enquire Relationship Management (CRM) Management features the tools and integrations to manage every requirement of every relationship, including:

Messaging, Meetings and Mail

Messaging, Meetings and Mail

Integrate messaging, mail and meeting bookings directly...

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Master Data Configuration

Master Data Configuration

Establish a single point of truth with...

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Notes and Comments

Notes and Comments

Capture comments and notes from your team,...

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Notifications and Alerts

Notifications and Alerts

Enable notifications and alerts on any aspect...

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Engagement History

Engagement History

Engagement history connects actions, inputs, comments and...

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Risk and Issue Management

Risk and Issue Management

Make risk and issue management an active...

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Contact Lists

Contact Lists

Manage program communications demands with contact lists...

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Enterprise Search

Enterprise Search

Enterprise search provides advanced search options to...

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Contact Management

Contact Management

Enquire’s Contact Management ensures every contact and...

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Change Audit Log

Change Audit Log

Full auditability and tracked history of change,...

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Tactiv Benefits

Tactiv is a SaaS company providing cloud-based Grant, Contract and Project Management solutions to Government, Enterprise and Non-Profit Organisations since 2005.

Tactiv’s Enquire is simple, stable, secure and socialable, featuring the tools and integrations to efficiently and effective deliver on your program requirements.

  • Web-Based-Available

    Web Based,
    Available 24/7/365

  • Built-on-Best-Practice-Standards

    Built on Best
    Practice Standards

  • Enterprise-Class-Solution

    Enterprise
    Class Solution

  • Software-as-a-Service-(Saas)-License

    Software as a Service
    (Saas) License

  • Integrate-with-Existing-Systems

    Integrate with
    Existing Systems

  • Monthly-User-Based-Pricing

    Monthly User-Based
    Pricing

  • Full-Support-and-Training

    Full Support
    and Training

  • No-Bandwidth-or-Hosting-Fees

    No Bandwidth
    or Hosting Fees

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Tactiv, The Go-to Grant, Contract and Program Management Specialist. #tactiv

We are ready to help!

Connect with Tactiv to discuss how we can transform your business process management today.

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