Achieving results means correctly connecting and engaging contacts with the processes to support each interaction.
Enquire Relationship Management (CRM) provides engagement tracking, interaction in business processes and integration across systems to provide comprehensive support for managing relationships. Capture the complex multiple roles a stakeholder might have, as an individual, supplier, recipient or other.
Relationship management does not end at the set-up of a contact record.
With a focus on the whole lifecycle of the relationship Enquire provides the data, analytics and interaction management to improve business relationships, supported by understanding the contact, their role(s) and their interaction at all stages of the relationship.
Improve contact data and contact management with flexibility to understand complex multi-role relationships.
With Enquire manage relationship directly by embedding them into the heart of business process management.
Using Enquire organisations can save significant time and costs by connecting business processes with relationship data to enhance program delivery.
Ensure a positive engagement and improve delivery by integrating relationships and roles to business processes.
Best practice relationship management improves administration, but it also must support better and more targeted analysis, engagement, and communications.
Enquire provides unparalleled data configuration and reporting to enable improved analysis on business outcomes.
Support pro-active relationship management to inform planning, activity and decision-making for a positive relationship and result.
Enquire Relationship Management (CRM) features the tools and integrations to manage every requirement of every relationship, including:
Integrate messaging, mail and meeting bookings directly...
Establish a single point of truth with...
Capture comments and notes from your team,...
Enable notifications and alerts on any aspect...
Engagement history connects actions, inputs, comments and...
Make risk and issue management an active...
Manage program communications demands with contact lists...
Enterprise search provides advanced search options to...
Enquire’s Contact Management ensures every contact and...
Full auditability and tracked history of change,...
Tactiv is a SaaS company providing cloud based Contract, Grant and Program Lifecycle Management solutions to Government, Enterprise and Not for Profit organisations since 2005.
Tactiv’s Enquire is simple, stable, secure and socialable, featuring the tools and integrations demanded for managing and administering publicly funded programs.
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